Payments & Shipping
The cost of your order are estimated online at the checkout.
Shipping Costs
Buyers are responsible for any shipping costs (as detailed in the Fee Policy) incurred with respect to their purchased Item.
EqRack will provide Seller with a prepaid shipping label to send the Item to the Buyer. Seller must then deliver Item to Buyer. Seller must ship Item within seven (7) days of receipt of the label, if Seller does not ship the Item, we will notify Seller and provide a set amount of time for shipping before the order will be cancelled. When using a label, Seller must only use label to ship applicable item, is fully responsible for contents of parcel, comply with all terms and comply with all conditions of the shipping carrier. Title transfers to Buyer upon shipment. If an Item is lost, damaged, late, or arrives not as expected to Buyer, Buyer must report issue to EqRack five (5) days after delivery. Once Buyer confirms receipt and acceptance of Item, either by affirmatively notifying EqRack or failing to notify EqRack within five (5) days of delivery (as determined by tracking information), EqRack will credit Seller’s account with amount equal to Purchase price, minus taxes, EqRack’s commission, and any applicable fees. Funds may be redeemed by Seller through Stripe, or used by the Seller to purchase items listed by other Sellers through the Service.
